FDA Adverse Event Malfunction Summary report: N

BD PREPSTAIN

MDR report key: 3050262 · Received April 5, 2013

Report

Report Number
1062336-2013-00005
Event Type
Malfunction
Date Received
April 5, 2013
Report Date
March 8, 2013
Manufacturer
TRIPATH IMAGING, INC.
Product Code
MNM
PMA / PMN Number
P970018
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INCIDENT DID NOT LEAD TO DEATH OR SERIOUS DETERIORATION IN THE HEALTH OF A PATIENT OR USER; HOWEVER, INFORMATION DOES SUGGEST THAT IF THE DEVICE MALFUNCTION WERE TO RECUR, IT WOULD CONTRIBUTE TO AN INCORRECT DIAGNOSIS. A TOTAL OF 258 PATIENT SAMPLES WERE IMPACTED. ALL SAMPLES WERE RE-TESTED RESULTING IN ONE AMENDED REPORT FOR A (B)(6). A BD FIELD SERVICE ENGINEER WAS DISPATCHED TO THE CUSTOMER SITE. BD CONFIRMED THE TUBE RACK SETTINGS ON RACK 4 ONLY WAS INCORRECT DUE TO HUMAN ERROR. THE PREPSTAIN RACK SETTINGS WERE CORRECTED AND THE SYSTEM WAS VERIFIED AS OPERATIONAL. BD INVESTIGATION (B)(4) WAS OPENED TO IDENTIFY ROOT CAUSE AND CORRECTIVE ACTION.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED TECHNICAL SUPPORT VIA TELEPHONE THAT THE PREPSTAIN AG WAS NOT PROPERLY TRANSFERRING SPECIMENS. THE INITIAL COMPLAINT ((B)(4)) NOTED, "(B)(6), CT SUPERVISOR, HAD A CT REPORT TO HER THAT SHE NOTICED A PATTERN OF 3 SETS OF 4 SLIDES IN A ROW THAT WERE IDENTICAL ABOUT A WEEK AGO. THIS WAS THE 4TH TRAY ON A RUN OF 48. SLIDES 1, 2, 3, 4 WERE THE SAME CASE FROM CENTRIFUGE TUBE 1. SLIDES 5, 6, 7, 8 WERE THE SAME CASE FROM TUBE 5. SLIDES 9, 10, 11, 12 WERE THE SAME CASE FROM CENTRIFUGE TUBE 9. THE FIRST 3 TRAYS ON THE SAME RUN WERE FINE. THEY REPROCESSED THESE 12 CASES FROM TRAY 4 AND WHILE CASES 1, 5 AND 9 MATCHED THE FIRST RUN, ALL OTHER CASES WERE DIFFERENT. THEY REVIEWED SEVERAL RUNS BEFORE AND AFTER THIS INCIDENT AND DID NOT FIND THIS SITUATION DUPLICATED BUT ARE CONCERNED AND WOULD LIKE THE INSTRUMENT CHECKED OUT." THE CUSTOMER FOLLOWED UP VIA TELEPHONE THE SAME DAY IN CALL (B)(6) INDICATING "THAT UPON FURTHER TESTING THEY HAVE OBSERVED THE INSTRUMENT ON A TEST RUN AND THAT TRAY 4 IS REPRODUCIBLY MISS TRANSFERRING SPECIMENS. BASED ON THIS IT HAS BEEN 6 DAYS THAT THEY KNOW OF THAT THIS INSTRUMENT HAS BEEN MISS TRANSFERRING SPECIMENS. THEY RUN 5-11 RUNS PER DAY ON THIS INSTRUMENT."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
141943 BD PREPSTAIN PREPSTAIN AG MNM TRIPATH IMAGING, INC.

Patients

Seq Age Sex Outcome Treatment
1