HEARTSTART MRX - EMS DEFIBRILLATOR
Report
- Report Number
- 1218950-2013-00855
- Event Type
- Malfunction
- Date Received
- March 11, 2013
- Report Date
- February 11, 2013
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K031187
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- UNKNOWN
Narratives
(B)(4): THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT STOP BEEPING. THERE WAS NO REPORTED PATIENT INVOLVEMENT. A PHILIPS BENCH TECHNICIAN EVALUATED THE DEVICE. POWER ERRORS WERE FOUND IN THE DEVICE ERROR LOG THAT POINT TO A FAULTY BATTERY. THE CUSTOMER WAS CONTACTED AND TOLD ABOUT THE BATTERY ISSUE. THE SPECIFIC BATTERY INVOLVED IN THE DEVICE COULD NOT BE ISOLATED FROM THE OTHER BATTERIES THE CUSTOMER HAD. THE CUSTOMER WAS TOLD TO KEEP BATTERIES WITH THE DEVICE IF THERE WAS ANOTHER PROBLEM. THE CUSTOMER WAS INFORMED OF THE FAULTY BATTERY. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS RETURNED TO THE CUSTOMER. THIS WAS A MALFUNCTION THAT CAUSED POWER SUPPLY ERRORS. THE CAUSE COULD NOT BE VERIFIED BECAUSE THE SUSPECTED FAULTY BATTERY WAS NOT AVAILABLE FOR EVALUATION.
THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT STOP BEEPING. THERE WAS NO REPORTED PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 102727 | HEARTSTART MRX - EMS DEFIBRILLATOR | MKJ | PHILIPS MEDICAL SYSTEMS | M3536A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |