FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX - EMS DEFIBRILLATOR

MDR report key: 3043374 · Received March 11, 2013

Report

Report Number
1218950-2013-00855
Event Type
Malfunction
Date Received
March 11, 2013
Report Date
February 11, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT STOP BEEPING. THERE WAS NO REPORTED PATIENT INVOLVEMENT. A PHILIPS BENCH TECHNICIAN EVALUATED THE DEVICE. POWER ERRORS WERE FOUND IN THE DEVICE ERROR LOG THAT POINT TO A FAULTY BATTERY. THE CUSTOMER WAS CONTACTED AND TOLD ABOUT THE BATTERY ISSUE. THE SPECIFIC BATTERY INVOLVED IN THE DEVICE COULD NOT BE ISOLATED FROM THE OTHER BATTERIES THE CUSTOMER HAD. THE CUSTOMER WAS TOLD TO KEEP BATTERIES WITH THE DEVICE IF THERE WAS ANOTHER PROBLEM. THE CUSTOMER WAS INFORMED OF THE FAULTY BATTERY. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS RETURNED TO THE CUSTOMER. THIS WAS A MALFUNCTION THAT CAUSED POWER SUPPLY ERRORS. THE CAUSE COULD NOT BE VERIFIED BECAUSE THE SUSPECTED FAULTY BATTERY WAS NOT AVAILABLE FOR EVALUATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT STOP BEEPING. THERE WAS NO REPORTED PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
102727 HEARTSTART MRX - EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1