FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX - EMS DEFIBRILLATOR

MDR report key: 3043152 · Received March 13, 2013

Report

Report Number
1218950-2013-00892
Event Type
Malfunction
Date Received
March 13, 2013
Report Date
February 15, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THE DEVICE LOCKED UP DURING OP CHECK. THERE WAS NO REPORTED PT INVOLVEMENT. A PHILIPS REPAIR TECHNICIAN EVALUATED THE DEVICE AND DID NOT CONFIRM THE FAILURE. THE PROCESSOR PCA WAS REPLACED FOR PREVENTATIVE MAINTENANCE. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS RETURNED TO THE CUSTOMER. BASED ON THE CUSTOMER'S REPORT, WE WILL CONSIDER THIS TO BE A MALFUNCTION OF THE DEVICE. WE CANNOT DETERMINE THE CAUSE, SINCE THE SYMPTOM WAS NOT DUPLICATED. AS OF 03/11/2013, THERE HAVE BEEN NO FURTHER CALLS FOR THIS UNIT RELATED TO THE REPORTED ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE DEVICE LOCKED UP DURING OP CHECK. THERE WAS NO REPORTED PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
106259 HEARTSTART MRX - EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1