FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 3042508 · Received April 3, 2013

Report

Report Number
1720753-2013-04578
Event Type
Malfunction
Date Received
April 3, 2013
Date of Event
March 25, 2013
Report Date
April 3, 2013
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE SYSTEM SOFTWARE WAS RELOADED AND THE HARD DRIVE WAS REFORMATTED. THE SYSTEM WAS THEN FOUND TO BE OPERATING AS INTENDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM DISPLAYED A "FILE SYSTEM CORRUPTION DETECTED" ERROR MESSAGE AND THAT THE SYSTEM FILES HAD BEEN CORRUPTED AND WERE NOT RECOVERABLE. THIS RESULTED IN A LOSS OF PATIENT DATA. THIS IS NO REPORT OF PATIENT INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
137411 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9900

Patients

Seq Age Sex Outcome Treatment
1