FDA Adverse Event Malfunction Summary report: N

CAREFUSION

MDR report key: 3042385 · Received March 25, 2013

Report

Report Number
2021710-2013-00018
Event Type
Malfunction
Date Received
March 25, 2013
Date of Event
December 24, 2012
Report Date
December 24, 2012
Manufacturer
CAREFUSION
Product Code
CBK
PMA / PMN Number
K031745
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

CAREFUSION SENT A LETTER VIA EMAIL TO THE USER FACILITY SEEKING ADD'L INFO CONCERNING THE REPORTED EVENT AND THE CONDITION OF THE PT. AS OF (B)(4) 2013, THERE HAS BEEN NO RESPONSE FROM THE USER FACILITY. THE USER FACILITY DID NOT PROVIDE ANY PT OR DEVICE CODES ON THEIR USER FACILITY REPORT. CODES WERE DERIVED BASED ON THE INFO PROVIDED BY THE USER FACILITY MEDWATCH REPORT RECEIVED FROM THE FDA ON (B)(6) 2013 AND INFO DOCUMENTED BY A CAREFUSION TECH SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A USER FACILITY REP ON (B)(4) 2012. THE FOLLOWING INFO CONCERNING THE EVAL OF THE DEVICE IS A SUMMARY OF THE INFO DOCUMENTED BY THE CAREFUSION FACTORY SERVICE REP. THE CAREFUSION FACTORY SERVICE REP EVALUATED THE DEVICE AND WAS NOT ABLE TO REPRODUCE THE REPORTED FAILURE THUS WAS NOT ABLE TO IDENTIFY A ROOT CAUSE IN THIS ALLEGED EVENT. THE CAREFUSION FACTORY SERVICE REP RAN THE DEVICE THROUGH A COMPLETE CHECKOUT PER THE OPERATOR'S AND SERVICE MANUALS. UPON COMPLETION THE DEVICE WAS RETURNED TO THE CUSTOMER TO BE PLACED BACK INTO SERVICE. (B)(4).

Description of Event or Problem · 1

THE FOLLOWING DESCRIPTION OF THE EVENT WAS DOCUMENTED BY A CAREFUSION TECH SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH USER FACILITY REPRESENTATIVE(S) ON (B)(6) 2012. "[NAME REMOVED] CALLED TO REPORT THAT HE WAS TOLD THAT THIS SIPAP NEEDED TO BE EVALUATED BY CAREFUSION BECAUSE IT WAS NOT "WORKING RIGHT". HE INQUIRED FOR ADD'L INFO AND ALL HE WAS TOLD WAS THAT IN BIPHASIC MODE, THE UNIT WOULDN'T HOLD PRESSURE AND THAT IT SEEMED LIKE IT WAS "GIVING BREATHS". I EXPLAINED ABOUT THE "BIPHASIC MODE" AND HOW IT CAN APPEAR TO BE GIVING BREATHS. I ALSO EXPLAINED TO HIM THAT THIS UNIT CAN BE SENT IN OR HE CAN TRY TO VERIFY THEIR COMPLAINT USING THE USER VERIFICATION TEST PROVIDED IN THE OPERATOR'S AND SERVICE MANUALS. HE AGREED. HE WILL CHECK WITH RESPIRATORY IF IT WILL BE OKAY FOR HIM TO CHECK OUT THE UNIT. IF THEY INSIST THAT THIS UNIT BE SENT IN FOR EVAL, HE WILL CALL BACK TO REQUEST A RMA NUMBER." "[NAME REMOVED] CALLED BACK TO REPORT THAT RESPIRATORY WOULD RATHER HAVE CAREFUSION EVALUATE THE UNIT."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
121930 CAREFUSION VENTILATOR, CONTINUOUS, FACILITY USE / CBK CBK CAREFUSION SIPAP ASKU

Patients

Seq Age Sex Outcome Treatment
1 2 DA ASKU