FDA Adverse Event Malfunction Summary report: N

CARTO® 3 SYSTEM

MDR report key: 3041732 · Received April 8, 2013

Report

Report Number
3008203003-2013-00045
Event Type
Malfunction
Date Received
April 8, 2013
Date of Event
March 14, 2013
Report Date
March 14, 2013
Manufacturer
BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL)
Product Code
DQK
PMA / PMN Number
K090017
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4). IT WAS REPORTED THAT DURING AN ATRIAL FIBRILLATION (AFIB) PROCEDURE, THERE WAS A MAP SHIFT ON THE CARTO 3 SYSTEM WITHOUT ANY ERROR BEING DISPLAYED. ALSO, THERE WAS A RE-INITIALIZATION ERROR THAT WAS ACCEPTED. ONCE THE RE-INITIALIZATION ICON WAS SELECTED, IT WAS NOTICED THAT A MAP SHIFT HAS OCCURRED. IT WAS ALSO NOTED THAT THE V4 LEAD HAS EXPOSED WIRES. ADDITIONAL INFORMATION WAS REQUESTED, BUT NO RESPONSE HAS BEEN RECEIVED. THE ISSUE WAS RELATED TO USER MISUNDERSTANDING OF CARTO SYSTEM BEHAVIOR. CARTO 3 SYSTEM MUST REPEAT THE INITIALIZATION PROCESS IN CASE OF ANY (BCS) BODY COORDINATE SYSTEM CHANGE. IN SUCH CASE, USER SHOULD BE PROMPTED TO BEGIN THE INITIALIZATION PROCESS. IN THIS SPECIFIC CASE, THE USER REPORTED THAT THE "REINITIALIZATION ERROR WAS ACCEPTED" AND THEN THE MAP SHIFT WAS OBSERVED. ACCEPTING THE SYSTEM PROMPT FOR "REINITIALIZATION" CAUSED THE BODY COORDINATE SYSTEM (BCS) RELEARN AND THE MAP SHIFT BECAME VISIBLE. IT WAS ALSO NOTED THAT THE V4 LEAD HAS EXPOSED WIRES. NEW CABLE WAS SENT TO ACCOUNT AND IT WAS INSTALLED UPON ARRIVAL. AN ADDITIONAL ORIGINAL EXTERNAL MANUFACTURER (OEM) ACTION THE DEVICE HISTORY RECORD REVIEW (DHR) WAS PERFORMED. NO ANOMALIES WERE NOTED IN MANUFACTURING OR SERVICE OF THIS DEVICE.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING AN ATRIAL FIBRILLATION (AFIB) PROCEDURE, THERE WAS A MAP SHIFT ON THE CARTO 3 SYSTEM WITHOUT ANY ERROR BEING DISPLAYED. ALSO, THERE WAS A RE-INITIALIZATION ERROR THAT WAS ACCEPTED. ONCE THE RE-INITIALIZATION ICON WAS SELECTED, IT WAS NOTICED THAT A MAP SHIFT HAS OCCURRED. IT WAS ALSO NOTED THAT THE V4 LEAD HAS EXPOSED WIRES. ADDITIONAL INFORMATION WAS REQUESTED, BUT NO RESPONSE HAS BEEN RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
144161 CARTO® 3 SYSTEM COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL) M-4800-01

Patients

Seq Age Sex Outcome Treatment
1