FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3040953 · Received April 8, 2013

Report

Report Number
2183996-2013-00611
Event Type
Malfunction
Date Received
April 8, 2013
Date of Event
January 14, 2013
Report Date
May 22, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED. E8 POWER INTERRUPT ERRORS WERE FOUND IN THE HISTORY LIST. THE UP BUTTON IS PERMANENTLY ACTIVATED DUE TO AN EXTERNAL MECHANICAL INFLUENCE, AND THE SNAP DOME OF THE UP BUTTON IS PRESSED THROUGH. THIS ISSUE LED TO THE PERMANENTLY ACTIVATED UP BUTTON AND AN UNCLEARABLE E8 ERROR MESSAGES.

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE DISPLAYED AN E7 ELECTRONIC ERROR IN THE RUN MODE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND SHE DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS RETURNED TO THE FIRST LEVEL INVESTIGATION UNIT ON (B)(6) 2013. AN E8 POWER INTERRUPT ERROR APPEARED DURING STARTUP, AND THE ERROR MESSAGE COULD NOT BE CLEARED DUE TO A FLAT-PRESSED UP BUTTON. THE INFUSION DEVICE WAS RECEIVED BY THE MANUFACTURER ON (B)(6) 2013, AND ADDITIONAL INFORMATION WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
143026 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 022 YR