FDA Adverse Event Malfunction Summary report: N

ETAC HI-LOO TOILET ARM SUPPORT

MDR report key: 3040615 · Received March 15, 2013

Report

Report Number
3008986539-2013-00001
Event Type
Malfunction
Date Received
March 15, 2013
Date of Event
July 1, 2012
Report Date
September 11, 2012
Manufacturer
ETAC SUPPLY CENTER AB
Product Code
ILS
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE HI-LOO WC-ATTACHMENT CONSISTS OF TWO PARTS (TOP- AND BOTTOM HALF) WHICH ARE BONDED WITH EIGHT SCREWS. TWO OF THE SCREWS ON THE RIGHT SIDE IS MISSING AND THE THREADED HOLES (IN THE TOP HALF) FOR THESE SCREWS ARE DAMAGED. MARKS FROM THE SCREW HEADS SHOWS THAT THE SCREWS WERE FASTENED AT MANUFACTURING. WHERE THE SCREWS ARE MISSING THE TOP HALF HAS CRACKED WHEN LOAD WAS PUT ON THE RIGHT ARMREST. SINCE THE SCREWS WERE NOT RETURNED WITH THE MAIN PRODUCT, ETAC'S CONCLUSION IS THAT THE SCREWS WERE ALREADY MISSING WHEN THE TOP HALF BROKE. IT HAS NOT BEEN POSSIBLE TO ESTABLISH WHY THE SCREWS ARE MISSING AND WHY THE THREADS ARE DAMAGED.

Description of Event or Problem · 1

WHEN VISITING THE USER THE HOME CARE STAFF NOTICED THAT THE RIGHT ARMREST OF THE HI-LOO TILTED DOWNWARDS AND THE TOP HALF OF THE HI-LOO WC-ATTACHMENT WAS CRACKED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
110228 ETAC HI-LOO TOILET ARM SUPPORT ADAPTER, HYGIENE ILS ILS ETAC SUPPLY CENTER AB 80301116

Patients

Seq Age Sex Outcome Treatment
1 85 YR