FDA Adverse Event
Malfunction
Summary report: N
HEARTSTART XL
MDR report key: 3040495
·
Received January 31, 2013
Report
- Report Number
- 1218950-2013-00348
- Event Type
- Malfunction
- Date Received
- January 31, 2013
- Report Date
- January 11, 2013
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4): THE CUSTOMER REPORTED A CONTROL PANEL BUTTON WAS BROKEN. THERE WAS NO REPORT OF PT INVOLVEMENT. THE DEVICE WAS EVALUATED BY A PHILIPS FSE AND THE ISSUE WAS VERIFIED. MULTIPLE PARTS WERE FOUND TO BE DEFECTIVE. REPLACING THE MULTIPLE PARTS RESOLVED THE REPORTED ISSUE. THE DEVICE PASSED TESTING AND WAS RETURNED TO THE CUSTOMER. WE CANNOT DETERMINE THE EXACT CAUSE OF THE CUSTOMER'S REPORTED PROBLEM DUE TO MULTIPLE PARTS BEING REPLACED.
Description of Event or Problem · 1
THE CUSTOMER REPORTED A CONTROL PANEL BUTTON WAS BROKEN. THERE WAS NO REPORT OF PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 44025 | HEARTSTART XL | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |