FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL

MDR report key: 3040495 · Received January 31, 2013

Report

Report Number
1218950-2013-00348
Event Type
Malfunction
Date Received
January 31, 2013
Report Date
January 11, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED A CONTROL PANEL BUTTON WAS BROKEN. THERE WAS NO REPORT OF PT INVOLVEMENT. THE DEVICE WAS EVALUATED BY A PHILIPS FSE AND THE ISSUE WAS VERIFIED. MULTIPLE PARTS WERE FOUND TO BE DEFECTIVE. REPLACING THE MULTIPLE PARTS RESOLVED THE REPORTED ISSUE. THE DEVICE PASSED TESTING AND WAS RETURNED TO THE CUSTOMER. WE CANNOT DETERMINE THE EXACT CAUSE OF THE CUSTOMER'S REPORTED PROBLEM DUE TO MULTIPLE PARTS BEING REPLACED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A CONTROL PANEL BUTTON WAS BROKEN. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
44025 HEARTSTART XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1