FDA Adverse Event Malfunction Summary report: N

CONTOUR NEXT

MDR report key: 3040437 · Received April 8, 2013

Report

Report Number
1826988-2013-00138
Event Type
Malfunction
Date Received
April 8, 2013
Date of Event
March 1, 2013
Report Date
March 13, 2013
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
JJX
PMA / PMN Number
K111268
Removal / Correction Number
Z-2482-2015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A HIGH OUT OF RANGE CONTROL RESULT OF 257MG/DL ON HIS CONTOUR NEXT EZ METER. THE METER DID NOT AUTOMATICALLY MARK IT AS A CONTROL TEST, WHICH WILL BE DISPLAYED AS A BLOOD RESULT WHEN ACCESSING THE METER'S MEMORY. NO ADVERSE EVENT WAS ALLEGED. THE ISSUE WAS RESOLVED DURING THE CALL. NO PRODUCT IS EXPECTED TO BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
143833 CONTOUR NEXT QUALITY CONTROL MATERIAL JJX ASCENSIA DIABETES CARE US INC. 7310 2512

Patients

Seq Age Sex Outcome Treatment
1