FDA Adverse Event Malfunction Summary report: N

AU480 CLINICAL CHEMISTRY ANALYZER WITH ISE

MDR report key: 3034065 · Received April 3, 2013

Report

Report Number
9612296-2013-00049
Event Type
Malfunction
Date Received
April 3, 2013
Date of Event
March 5, 2013
Report Date
March 5, 2013
Manufacturer
BECKMAN COULTER
Product Code
JGS
PMA / PMN Number
K981743
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) DISCOVERED LARGE BUBBLES IN THE REFERENCE TUBING AND THE REFERENCE VALVE APPEARED TO BE NOT ASPIRATING THE REFERENCE OR MID-STANDARD SOLUTION. THE FSE REPLACED THE REFERENCE VALVE AND NOTED THE REFERENCE ELECTRODE WAS BROKEN, AND REPLACED THE REFERENCE ELECTRODE. THE FSE RECALIBRATED THE INSTRUMENT AND PERFORMED PRECISION CHECK AND QUALITY CONTROL (QC). ALL SYSTEM TEST RESULTS RECOVERED WITHIN THE ACCEPTABLE RANGE. SERVICE ACTIVITY PERFORMED WAS VERIFIED TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURES. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED SPECIFICATIONS AND WAS RETURNED TO NORMAL OPERATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ERRONEOUS SODIUM (NA) AND POTASSIUM (K) RESULTS, FOR SIX PATIENTS, AND OBSERVED BUBBLES FROM THE REFERENCE VALVE INVOLVING THE AU480 CLINICAL CHEMISTRY ANALYZER WITH ISE (ION SELECTIVE ELECTROLYTE). THE ERRONEOUS RESULTS WERE NOT RELEASED OUT OF THE LABORATORY. THERE WAS NO PATIENT IMPACT ASSOCIATED WITH THIS EVENT. THE CUSTOMER INDICATED ALL AFFECTED PATIENT SAMPLES WERE REANALYZED BEFORE RESULTS WERE RELEASED TO THE HOSPITAL. QUALITY CONTROL (QC), PERFORMED PRIOR TO THE EVENT, WAS WITHIN THE LABORATORY'S ESTABLISHED RANGES. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
135858 AU480 CLINICAL CHEMISTRY ANALYZER WITH ISE ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1