FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3034032 · Received April 3, 2013

Report

Report Number
3004209178-2013-92316
Event Type
Malfunction
Date Received
April 3, 2013
Date of Event
March 22, 2013
Report Date
March 22, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP RECEIVED WITH MOTOR ERROR ALARM AND PRIME ALARM DURING BASIC OCCLUSION TEST DUE TO LOOSE DRIVE SUPPORT DISK. THE INSULIN PUMP RECEIVED WITH A CRACKED CASE DISPLAY WINDOW CORNER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING ISSUES WITH PRIME/REWIND, AND THE INSULIN PUMP ALARMED. THE BLOOD GLUCOSE READING AT TIME OF CALL WAS 54MG/DL. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT WAS PROTRUDED. THE CUSTOMER STATED THAT THE DEVICE ALSO ALARMED MOTOR ERROR. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
137124 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 35 YR