FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3033940 · Received April 3, 2013

Report

Report Number
3004753838-2013-00083
Event Type
Malfunction
Date Received
April 3, 2013
Date of Event
March 6, 2013
Report Date
March 6, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013, TO REPORT THAT UPON REMOVAL OF SENSOR ON DATE OF REPORT DUE TO END OF SENSOR SESSION, THE SENSOR WIRE WAS NOT VISIBLE ON THE UNDERSIDE OF THE SENSOR POD. PATIENT REPORTED A SMALL RED MARK AT INSERTION SITE AND CLAIMED TO FEEL SOMETHING BELOW HER SKIN. NO PORTION OF THE WIRE WAS VISIBLE AT INSERTION SITE. AT THE TIME OF HER CALL TO TECHNICAL SUPPORT, PATIENT REPORTED BEING IN FINE CONDITION. PATIENT EXPERIENCED NO DISCOMFORT, AND NO MEDICAL INTERVENTION WAS REQUIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
136072 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5046158

Patients

Seq Age Sex Outcome Treatment
1 73 YR Other