FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREAST PUMP SHOULDER BAG

MDR report key: 3032985 · Received April 1, 2013

Report

Report Number
1419937-2013-00182
Event Type
Malfunction
Date Received
April 1, 2013
Date of Event
March 6, 2013
Report Date
March 6, 2013
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ATTEMPTS TO OBTAIN THE PRODUCT WERE UNSUCCESSFUL. CUSTOMER WAS TO CALL BACK TO GIVE ADD'L INFO, BUT NEVER DID. CUSTOMER STATED THAT SHE THOUGHT SHE OBSERVED A SPARK FROM THE EXPOSED WIRES ON HER TRANSFORMER. FLAMES OR SIGNS OF BURNING WERE NOT REPORTED, NOR WAS THERE A REPORT OF AN INJURY. AS OF THE DATE OF THIS REPORT, THE ORIGINAL PRODUCT HAS NOT BEEN RECEIVED. SHOULD THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED OR CORRECTED INFO, A FOLLOW UP WILL BE FILED AT THAT TIME. AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ON-ONGOING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE POWER SUPPLY FOR HER BREAST PUMP THAT WAS PURCHASED IN (B)(6) OF 2010, HAD EXPOSED WIRES. NO REPORT OF AN INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
132670 PUMP IN STYLE ADVANCED BREAST PUMP SHOULDER BAG HGX MEDELA, INC. PRIOR TO REV L 9207010 UNK

Patients

Seq Age Sex Outcome Treatment
1