FDA Adverse Event Malfunction Summary report: N

NOVA MAX PLUS GLUCOSE MONITOR

MDR report key: 3032953 · Received April 1, 2013

Report

Report Number
3004193489-2013-00031
Event Type
Malfunction
Date Received
April 1, 2013
Date of Event
March 19, 2013
Report Date
March 29, 2013
Manufacturer
NOVA BIOMEDICAL CORPORATION
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVALUATION. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A FOLLOW-UP REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED TO NOVA BIOMEDICAL THAT A CONSUMER RECEIVED A RESULT OF 214 MG/DL ON THEIR BLOOD GLUCOSE METER. THE CONSUMER IMMEDIATELY PERFORMED ADDITIONAL TESTS USING THE SAME METER AND STRIPS GETTING THE FOLLOWING RESULTS OF 72 MG/DL, 170 MG/DL, 78 MG/DL, 182 MG/DL, 187 MG/DL, AND 100 MG/DL. DURING THE CALL TO CUSTOMER SUPPORT, THE CONSUMER CONTROL TESTED THEIR TEST STRIPS WHEN THEY WERE OPENED AND THE TEST STRIPS CONTROL SOLUTION FELL INTO RANGE. ANOTHER CONTROL SOLUTION TEST WAS PERFORMED WHILE TROUBLE SHOOTING SHOWING THE TEST STRIPS TO FALL IN RANGE. THE DIFFERENCE IN THE CONSUMER'S READINGS WAS DETERMINED TO BE CLINICALLY SIGNIFICANT. THE METER AND TEST STRIPS WILL BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
133368 NOVA MAX PLUS GLUCOSE MONITOR GLUCOSE MONITOR NBW NOVA BIOMEDICAL CORPORATION NA 1020212207

Patients

Seq Age Sex Outcome Treatment
1 UNK