FDA Adverse Event Malfunction Summary report: N

ANALYTICAL D MODULE

MDR report key: 3032542 · Received April 3, 2013

Report

Report Number
1823260-2013-02001
Event Type
Malfunction
Date Received
April 3, 2013
Date of Event
March 15, 2013
Report Date
April 3, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE LOW CALCIUM RESULTS FOR 24 PATIENT SAMPLES. THE SAMPLES WERE REPEATED ON EITHER ANALYTICAL D MODULE SERIAL NUMBER (B)(4). OF THE DATA PROVIDED, ONLY THE RESULTS FOR 2 PATIENT SAMPLES WERE DISCREPANT. PATIENT SAMPLE 1 INITIAL RESULT WAS 8.5 MG/DL AND THE REPEAT RESULT WAS 10.6 MG/DL. PATIENT SAMPLE 2 INITIAL RESULT WAS 8.4 MG/DL AND THE REPEAT RESULT WAS 10.2 MG/DL. THE INITIAL RESULTS WERE REPORTED OUTSIDE THE LABORATORY. THE REPEAT RESULTS WERE BELIEVED TO BE CORRECT. THE PATIENTS WERE NOT ADVERSELY AFFECTED. THE CALCIUM R1 REAGENT LOT NUMBER WAS 68289701 WITH AN EXPIRATION DATE OF 07/31/2014. THE CALCIUM R2 REAGENT LOT NUMBER WAS 68289601 WITH AN EXPIRATION DATE OF 07/31/2014. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE RINSE NOZZLES WERE STICKING. HE REMOVED AND CLEANED THE RINSE NOZZLES, VERIFIED THE NOZZLE SPRING OPERATION AND CHECKED THE INSTRUMENT. THE CUSTOMER RAN CALIBRATION AND QC WITH ALL RESULTS WITHIN CUSTOMER'S SPECIFICATIONS. THE FIELD SERVICE REPRESENTATIVE RAN A 30 CUP PRECISION WHICH PASSED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
137115 ANALYTICAL D MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1