FDA Adverse Event Malfunction Summary report: N

SYNCARDIA COMPANION 2 DRIVER

MDR report key: 3032085 · Received March 6, 2013

Report

Report Number
3003761017-2013-00028
Event Type
Malfunction
Date Received
March 6, 2013
Date of Event
February 16, 2013
Report Date
March 5, 2013
Manufacturer
SYNCARDIA SYSTEMS, INC.
Product Code
LOZ
PMA / PMN Number
P030011
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT SHE WAS UNABLE TO MOVE OR CLOSE THE "EXTENDED DATA" SCREEN ON THE COMPANION 2 TOUCH SCREEN. SHE ALSO REPORTED THAT SHE WAS UNABLE TO ACCESS THE MENU OR MAKE CHANGES. ALL DIAGNOSTIC INFO CONTINUED TO UPDATE. THE PT WAS SWITCHED TO A BACKUP DRIVER W/O IMPACT. AFTER THE PT WAS SWITCHED TO A BACKUP DRIVER, THE COMPANION 2 DRIVER WAS TURNED OFF AND TURNED ON, AND FULL FUNCTION OF THE TOUCHSCREEN WAS RESTORED. THEN THE COMPANION 2 DRIVER PASSED AN INITIAL SYSTEM CHECK. THIS ALLEGED FAILURE MODE POSES A LOW RISK TO THE PT BECAUSE IT DID NOT PREVENT THE COMPANION 2 DRIVER FROM PERFORMING ITS LIFE-SUSTAINING FUNCTIONS. AN INVESTIGATION WILL BE CONDUCTING BY SYNCARDIA, AND THE RESULTS OF THE INVESTIGATION WILL BE PROVIDED IN A SUPPLEMENTAL MDR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
96543 SYNCARDIA COMPANION 2 DRIVER CIRCULATORY ASSIST DEVICE LOZ SYNCARDIA SYSTEMS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1