FDA Adverse Event Injury Summary report: N

OT ULTRALINK METER

MDR report key: 3031906 · Received April 3, 2013

Report

Report Number
3008382007-2013-06877
Event Type
Injury
Date Received
April 3, 2013
Report Date
March 19, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K073231
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP (4/29/2013)-DEVICE EVALUATION: THE TEST STRIPS INVOLVED WITH THIS COMPLAINT HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON (B)(4) 2013 WITH THE FOLLOWING FINDINGS: THE TEST STRIP HAS PASSED TESTING WITH NO FAULTS FOUND. THE REPORTED ISSUE COULD NOT BE REPRODUCED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

THE METER INVOLVED WITH THIS COMPLAINT HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON (B)(4) 2013 WITH THE FOLLOWING FINDINGS: THE METER HAS PASSED TESTING. THE ALLEGED ISSUE WAS NOT OBSERVED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

ON (B)(4) 2013, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HIS ONETOUCH ULTRALINK METER READ INACCURATELY HIGH. THE MEDICAL SURVEILLANCE SPECIALIST (MSS) SPOKE WITH THE PATIENT ON (B)(6) 2013 AND OBTAINED THE FOLLOWING INFORMATION. THE PATIENT TESTS HIS BLOOD GLUCOSE 4X DAILY AND MANAGES HIS DIABETES WITH INSULIN PUMP THERAPY. THE ALLEGED ISSUE BEGAN A COUPLE WEEKS PRIOR TO CONTACTING LFS. THE PATIENT REPORTED A BLOOD GLUCOSE RESULT OF "339 MG/DL" WITH THE SUBJECT METER. THE PATIENT RECEIVED AN INCREASED DOSE OF INSULIN (AMOUNT NOT SPECIFIED) BASED ON THE ALLEGED RESULT. AFTER, THE PATIENT CLAIMS HE FELT LOW BLOOD GLUCOSE SYMPTOMS OF SWEATING, HOLLOW FEELING INSIDE AND WAS "LIKE IN A DREAM". THE PATIENT ATE 1 ½ GLUCOSE TABLETS AND DRANK ORANGE JUICE AS TREATMENT. ABOUT 30 MINUTES LATER, THE PATIENT RETESTED AND OBTAINED A BLOOD GLUCOSE RESULT OF "43 MG/DL". AT THAT TIME, THE PATIENT REPORTEDLY SUSPENDED HIS INSULIN PUMP FROM DELIVERING INSULIN. NO ADDITIONAL TREATMENT WAS SPECIFIED. THE PATIENT DENIED TESTING ON ANOTHER DEVICE. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THE SUBJECT METER WAS SET TO THE CORRECT UNIT OF MEASUREMENT. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT CLAIMS HE OBTAINED AN INACCURATE HIGH READING ON THE SUBJECT METER, ADMINISTERED TREATMENT BASED ON THE ALLEGED RESULT, AND REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
136110 OT ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3380065

Patients

Seq Age Sex Outcome Treatment
1 69 YR Life Threatening| R