FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 3031781 · Received April 2, 2013

Report

Report Number
2050012-2013-00242
Event Type
Malfunction
Date Received
April 2, 2013
Date of Event
March 6, 2013
Report Date
March 6, 2013
Manufacturer
BECKMAN COULTER
Product Code
JGS
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

QC PRIOR TO THE EVENT WAS WITHIN LAB-ESTABLISHED RANGES. THERE IS NO INDICATION THAT QC WAS RUN AFTER THE EVENT, PRIOR TO TROUBLESHOOTING. BEC CUSTOMER TECHNICAL SUPPORT (CTS) WORKED WITH THE CUSTOMER AND DISCOVERED THAT ONE OF THE FITTINGS ON THE 3 WAY VALVE (OF THE SAMPLE SYRINGE) WAS LOOSE. IT IS UNKNOWN HOW THE FITTING BECAME LOOSE. THE CUSTOMER TIGHTENED THE FITTING AND RESOLVED THE ISSUE. SERVICE WAS NOT DISPATCHED FOR THIS EVENT AS THE CUSTOMER CORRECTED THE ISSUE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) REPORTING THAT THE UNICEL DXC 800 SYNCHRON CHEMISTRY ANALYZER GENERATED FALSE HIGH SODIUM (NA) AND CARBON DIOXIDE (CO2) RESULTS FOR TWO (2) PATIENT SAMPLES. THE ERRONEOUSLY HIGH RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE RERUN AND YIELDED RESULTS WITHIN THE NORMAL REFERENCE RANGE, WHICH WERE REPORTED OUT. IT IS UNKNOWN WHETHER THE SAMPLES WERE RERUN ON THE ORIGINAL OR AN ALTERNATE INSTRUMENT. THE CUSTOMER PROVIDED THE RESULTS VERBALLY SO NO RAW PATIENT DATA WAS PROVIDED (PATIENT DEMOGRAPHIC INFORMATION NOT SUPPLIED). THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
134208 UNICEL® DXC 800 SYNCHRON® CHEMISTRY ANALYZER ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS BECKMAN COULTER DXC 800 NA

Patients

Seq Age Sex Outcome Treatment
1