FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 3030949 · Received April 2, 2013

Report

Report Number
3004209178-2013-04477
Event Type
Malfunction
Date Received
April 2, 2013
Report Date
March 18, 2013
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ID 37712 LOT# SERIAL# (B)(4), IMPLANTED: 2009 (B)(6), PRODUCT TYPE IMPLANTABLE NEUROSTIMULATOR PRODUCT ID 3777-60 LOT# SERIAL# (B)(4), IMPLANTED: 2011 (B)(6), PRODUCT TYPE LEAD PRODUCT ID 3777-60 LOT# SERIAL# (B)(4), IMPLANTED: 2009 (B)(6), PRODUCT TYPE LEAD PRODUCT ID 37743 LOT# SERIAL# (B)(4), PRODUCT TYPE PROGRAMMER, PATIENT PRODUCT ID 37752 LOT# SERIAL# (B)(4), PRODUCT TYPE RECHARGER PRODUCT ID 37752 LOT# SERIAL# (B)(4), PRODUCT TYPE RECHARGER PRODUCT ID 3777-45 LOT# SERIAL# (B)(4), IMPLANTED: 2011 (B)(6), PRODUCT TYPE LEAD PRODUCT ID 37743 LOT# SERIAL# (B)(4), PRODUCT TYPE PROGRAMMER, PATIENT PRODUCT ID 3777-45 LOT# SERIAL# (B)(4), IMPLANTED: 2011 (B)(6), PRODUCT TYPE LEAD. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT HAD BEEN CHARGING ISSUES FOR A WHILE. THE PATIENT STATED THAT SHE MET WITH A MANUFACTURER REPRESENTATIVE ON (B)(6) 2013 TO TRY A "TRICKLE CHARGE" BUT WAS UNSUCCESSFUL. THE PATIENT LATER TRIED TO CHARGE HER INS AND SAW A "CALL YOUR DOCTOR" ICON WITH AN END OF SERVICE (EOS) CODE. IT WAS NOTED THAT THE PATIENT HAD BEEN HOSPITALIZED 2-3 TIMES DUE TO HER MEDICAL ISSUES AND HAD BEEN UNABLE TO CHARGE. THE PATIENT HAD TWO NEUROSTIMULATORS AND IT WAS UNCLEAR WHICH INS THE CODE WAS SEEN ON, OR IF IT WAS SEEN ON BOTH. ADDITIONAL INFORMATION HAS BEEN REQUESTED, BUT WAS NOT AVAILABLE AS OF THE DATE OF THIS REPORT. SEE ALSO MFR. REP. # 3004209178-2013-04476.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
134612 RESTORE ULTRA STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37712

Patients

Seq Age Sex Outcome Treatment
1