FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 3030197 · Received April 2, 2013

Report

Report Number
2183996-2013-00551
Event Type
Malfunction
Date Received
April 2, 2013
Date of Event
March 4, 2013
Report Date
June 19, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
K111353
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT A REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. RESULT THE DELIVERY ACCURACY OF THE INSULIN PUMP WAS TESTED WITHIN THE PUMP DRIVE TEST ON THE DIAGNOSTIC TEST SYSTEM AND MEETS THE SPECIFICATIONS. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT. THE ALARM FUNCTIONS OF THE PUMP WERE TESTED ON THE DIAGNOSTIC TEST SYSTEM AND MEET THE SPECIFICATIONS. THE BLUETOOTH FUNCTION OF THE PUMP WAS TESTED ON THE DIAGNOSTIC TEST SYSTEM AND MEETS THE SPECIFICATIONS. HISTORY LIST: ALL BOLUSES WERE PROGRAMMED AND DELIVERED THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

ON (B)(6) 2013 PATIENT REPORTED HIS BLOOD GLUCOSE LEVEL WAS 434 MG/DL AT THE BEGINNING OF THE CALL. PATIENT STATED THE GLUCOSE MONITORING DEVICE GAVE A BOLUS RECOMMENDATION. PATIENT REPORTED WHEN HE ATTEMPTED TO DELIVER THE BOLUS WITH THE METER, THE METER DISPLAYED BOLUS DELIVERY UNAVAILABLE. PATIENT STATED HE DID NOT MANUALLY PLACE THE INFUSION DEVICE INTO STOP MODE. VERIFIED TIME WAS CORRECT. REVIEWED ALARM HISTORY. DURING TROUBLESHOOTING THERE WERE NO RECENT ALARMS EXPLAINING WHY THE INFUSION DEVICE WAS IN STOP MODE. HAD PATIENT PLACE THE INFUSION DEVICE INTO RUN MODE. PATIENT REPORTED HE TESTED HIS BLOOD GLUCOSE LEVEL AGAIN AT 453 MG/DL AND THEN DELIVERED A BOLUS OF 17 UNITS OF INSULIN SUCCESSFULLY USING THE GLUCOSE MONITORING DEVICE. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
134316 ACCU-CHEK SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG NA NA

Patients

Seq Age Sex Outcome Treatment
1 067 YR MULTIVITAMIN| NADOLOL| SPIRONOLACTONE| ZINC SULFATE| RIFAMPIN| URSODIOL| HUMALOG INSULIN| ZOLDIDEM TARTRATE| VITAMIN C| CITALOTRAM HRB