FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT

MDR report key: 3030194 · Received April 2, 2013

Report

Report Number
2183996-2013-00553
Event Type
Malfunction
Date Received
April 2, 2013
Date of Event
February 18, 2013
Report Date
July 11, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
K060876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCTION DATA SHOWS NO DEVIATIONS OF THE SPECIFICATIONS. RESULT PUMP: AS THE PUMP HAS NOT BEEN RETURNED FOR INVESTIGATION AND THE PRODUCTION DATA COMPLY WITH THE SPECIFICATION, THE COMPLAINT COULD NOT BE REPLICATED. PRODUCTION REPORTS WERE REVIEWED. ADAPTER: NO ADAPTER WAS RECEIVED FOR INVESTIGATION. CARTRIDGE: THE RECEIVED USED CARTRIDGE WAS VISUALLY, LEAK AND GLIDE FORCE TESTED. CARTRIDGE PASSED THE VISUAL TEST AND THE LEAKAGE TEST AT DIFFERENT POSITIONS OF THE PLUNGER ROD. THE GLIDE FORCE MEASURED IS IN ACCORDANCE WITH PRODUCT SPECIFICATIONS. INFUSION SET: THE RETURNED USED HEAD SET AND TRANSFER SET WERE VISUALLY INSPECTED AND TESTED FOR FLOW AND TIGHTNESS. THE TEST RESULTS WERE WITHIN SPECIFICATIONS. THE PRODUCT HAS NOT RETURNED FOR EVALUATION, THE COMPLAINT COULD NOT BE INVESTIGATED.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT A REPORT TO THE FDA.

Description of Event or Problem · 1

ON (B)(6) 2013 PATIENT REPORTED THE PISTON ROD ON THE INFUSION DEVICE IS MAKING A GRINDING NOISE AND TAKES A VERY LONG TIME TO RETURN. PATIENT STATED HE THINKS THE WEAK PISTON ROD IS AFFECTING HIS INSULIN DELIVERY. PATIENT REPORTED HE HAS ALREADY TRIED A NEW BATTERY. PATIENT STATED WHEN HE IS RETURNING THE PISTON ROD DURING THE CHANGE THE CARTRIDGE PROCESS IT CAN TAKE UP TO AN HOUR TO RETURN THE PISTON ROD. PATIENT REPORTED HE DOES NOT RECEIVE AN ERROR MESSAGE AND EVENTUALLY THE PISTON ROD RETURNS AND HE CAN CONTINUE USING THE INFUSION DEVICE. PATIENT STATED HE HAS ALREADY CHANGED THE BATTERY COVER. PATIENT REPORTED WHILE THE PISTON ROD IS REWINDING, IT MAKES A GRINDING SOUND AND HE STATES IT SOUNDS LIKE THE MOTOR IS WEAK. PATIENT STATED THE PISTON ROD IS NOT CRACKED, LOOSE OR DAMAGED. PATIENT REPORTED HE HAS HAD THIS CONCERN SINCE JANUARY, BUT RECENTLY HE THINKS THE WEAK PISTON ROD IS CAUSING THE INFUSION DEVICE TO NOT DELIVER INSULIN CORRECTLY. PATIENT STATED HIS BLOOD GLUCOSE LEVEL HAS BEEN RUNNING AROUND 350 MG/DL OR HIGHER FOR THE PAST 2-3 WEEKS. PATIENT'S NORMAL BLOOD GLUCOSE LEVEL IS 160 MG/DL. PATIENT REPORTED HE IS ABLE TO SELF-TREAT USING THE INFUSION DEVICE. PATIENT STATED HE INCREASED HIS BASAL RATE AND THE ELEVATED BLOOD GLUCOSE LEVEL CONTINUED. PATIENT REPORTED HE WILL DELIVER A LARGE BOLUS AND THE BOLUS WILL ONLY BARELY BRING DOWN HIS BLOOD GLUCOSE LEVEL FOR A SMALL AMOUNT OF TIME BEFORE THEY GO BACK UP AGAIN. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE, CARTRIDGE, INFUSION SET AND ADAPTER FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
134315 ACCU-CHEK ® SPIRIT INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG NA NA

Patients

Seq Age Sex Outcome Treatment
1 034 YR HUMALOG