FDA Adverse Event Malfunction Summary report: N

DRX-REVOLUTION

MDR report key: 3030025 · Received March 28, 2013

Report

Report Number
3030025
Event Type
Malfunction
Date Received
March 28, 2013
Date of Event
March 9, 2013
Report Date
March 28, 2013
Manufacturer
CARESTREAM HEALTH, INC.
Product Code
IZL
Product Problem
Yes
Report Source
User Facility report
Reporter Location
FL, US

Narratives

Description of Event or Problem · 1

AROUND 0330 A RETROGRADE URETHROGRAM WAS PERFORMED BY DR. A IMAGE WAS OBTAINED PER PROTOCOL DURING INJECTION OF CONTRAST. THE DIGITAL PORTABLE UNIT #3 WAS USED. DR VIEWED THE IMAGE PRIOR TO REPROCESSING. AT THAT POINT THE IMAGE BECAME NON-DIAGNOSTIC. DR WAS SATISFIED WITH THE IMAGE AND CONTINUED PATIENT CARE. NEITHER OF THE DOCTORS WANTED A REPEAT EXAM. I LATER NOTIFIED THE DOCTORS THAT THE IMAGE WAS UNRECOVERABLE.RADIOLOGY SUPERVISOR SPOKE WITH CARESTREAM SERVICE ENGINEER WHO STATED THAT THEY IDENTIFIED THE SOFTWARE MALFUNCTION AND WILL BE APPLYING A SOFTWARE PATCH TO CORRECT THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
128681 DRX-REVOLUTION SYSTEM, X-RAY, MOBILE IZL CARESTREAM HEALTH, INC. * *

Patients

Seq Age Sex Outcome Treatment
1 34 YR