FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600I SYNCHRON® ACCESS CLINICAL SYSTEM

MDR report key: 3024287 · Received March 27, 2013

Report

Report Number
2122870-2013-00323
Event Type
Malfunction
Date Received
March 27, 2013
Date of Event
February 28, 2013
Report Date
March 1, 2013
Manufacturer
BECKMAN COULTER
Product Code
MMI
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER INITIALLY REPORTED OF OBTAINING ERRONEOUSLY ELEVATED TROPONIN (ACCUTNI) RESULTS FOR SIX PATIENTS, BUT LATER PROVIDED RESULTS FOR TEN (10) PATIENTS. THIS REPORT DOCUMENTS THE EVENT CONCERNING THE FIVE (5) OF THE TEN (10) PATIENTS, AND THE EVENTS CONCERNING THE OTHER FIVE (5) PATIENTS ARE DOCUMENTED IN THE BELOW LISTED REPORTS: 2122870-2013-00385, 2122870-2013-00386, 2122870-2013-00387, 2122870-2013-00388, 2122870-2013-00389. THE INITIAL REPORT DOCUMENTED THAT THE CUSTOMER REANALYZED THE SAMPLES ON THE LABORATORY'S ALTERNATE ACCESS 2 ANALYZER, BUT THE PATIENT RESULTS PROVIDED BY THE CUSTOMER WERE FROM THE SAME INSTRUMENT FOR BOTH INITIAL AND REPEAT RESULTS. THIS REPORT DOCUMENTS THE CORRECTED DATE OF EVENT, (B)(6) 2013.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER THAT UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM GENERATED ERRONEOUSLY ELEVATED TROPONIN I (ACCUTNI) RESULTS FOR SIX PATIENTS. THE CUSTOMER REANALYZED THE SAMPLES ON THE LABORATORY'S ALTERNATE ACCESS 2 ANALYZER AND OBTAINED ACCUTNI RESULTS WITHIN THE NORMAL REFERENCE RANGE. THE CUSTOMER DID NOT PROVIDE PERTINENT PATIENT RESULTS. THE CUSTOMER REPORTED THAT THE ERRONEOUS ACCUTNI RESULTS WERE RELEASED OUT OF THE LABORATORY BUT IT IS UNKNOWN IF THERE WAS ANY CHANGES TO PATIENT TREATMENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO VERIFY HARDWARE PERFORMANCE. THE FSE CLEANED A DRIED WASH BUFFER SPILL FROM THE WASH CAROUSEL AND THE REACTION VESSEL (RV) PATH. THE FSE REPLACED THE WASH PUMP SEAL, THE MIXER ROLLERS AND GEARS, THE PERI PUMP TUBING, AND THE SUBSTRATE PROBE. THE FSE PERFORMED SYSTEM CHECK AND HIGH SENSITIVITY SYSTEM CHECK AFTER THE REPAIRS, AND OBTAINED RESULTS WITHIN THE INSTRUMENT SPECIFICATIONS. THE FSE CONFIRMED THAT THE CAUSE OF THE EVENT WAS HARDWARE MALFUNCTION, BUT WAS UNABLE TO DETERMINE THE SPECIFIC HARDWARE MALFUNCTION.

Description of Event or Problem · 1

THE CUSTOMER PROVIDED THE PERTINENT TROPONIN (ACCUTNI) RESULTS OBTAINED FOR TEN (10) PATIENTS FROM THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM. REPEAT TESTING WAS PERFORMED ON THE SAME INSTRUMENT AFTER SERVICE INTERVENTION AND PRODUCED LOWER RESULTS. THIS REPORT DOCUMENTS THE RESULTS OBTAINED FOR FIVE (5) OF THE TEN (10) PATIENTS. THE CUSTOMER REPORTED THAT THERE WAS NO CHANGE TO PATIENT TREATMENT FOR THESE FIVE (5) PATIENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
125534 UNICEL® DXC 600I SYNCHRON® ACCESS CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE MMI BECKMAN COULTER DXC 600I NA

Patients

Seq Age Sex Outcome Treatment
1