FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3023612 · Received March 27, 2013

Report

Report Number
1644487-2013-00832
Event Type
Malfunction
Date Received
March 27, 2013
Date of Event
February 26, 2013
Report Date
February 26, 2013
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE MALFUNCTION IS SUSPECTED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Additional Manufacturer Narrative · 1

DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN TRIED TO USE THE VNS PROGRAMMING COMPUTER BUT WAS UNABLE TO DUE TO THE COMPUTER GIVING HER A WARNING MESSAGE THAT THE BATTERY LATCH IS OPEN. TROUBLE SHOOTING WAS PERFORMED TO MAKE SURE THAT THE BATTERY LATCH IS SECURED BUT THE SAME WARNING MESSAGE APPEARS. THE PRODUCT WAS SENT BACK TO THE MANUFACTURER AND WAS RECEIVED ON (B)(4) 2013 AND NOW PRODUCT ANALYSIS IS BEING PERFORMED.

Description of Event or Problem · 1

PRODUCT ANALYSIS WAS PERFORMED ON THE RETURNED PROGRAMMING COMPUTER. DURING ANALYSIS IT WAS IDENTIFIED THAT THE HANDHELD WOULD POWER OFF UNEXPECTEDLY. THE CAUSE FOR THE ANOMALY IS ASSOCIATED WITH A LOOSE MOUNTING SCREW ON THE BATTERY LATCH ASSEMBLY. ONCE THE SCREW WAS TIGHTENED, NO FURTHER ANOMALIES WERE IDENTIFIED. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
126693 PROGRAMMING SOFTWARE COMPUTER LYJ CYBERONICS, INC. MODEL 250 834042

Patients

Seq Age Sex Outcome Treatment
1