FDA Adverse Event Malfunction Summary report: N

ZIMMER ELECTRIC DERMATOME HANDPIECE

MDR report key: 3023180 · Received February 27, 2013

Report

Report Number
1526350-2013-00099
Event Type
Malfunction
Date Received
February 27, 2013
Date of Event
January 1, 2013
Report Date
January 31, 2013
Manufacturer
ZIMMER SURGICAL
Product Code
GFD
Removal / Correction Number
RES 61798
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEGINNING MAY 31, 2012, US AND CANADIAN CUSTOMERS WERE SENT AN URGENT PATIENT SAFETY ADVISORY INFORMING THEM OF THE NEED FOR PROPER CARE AND PREVENTIVE MAINTENANCE OF THEIR ZIMMER ELECTRIC DERMATOME. CUSTOMERS WERE INFORMED THAT IMPROPERLY MAINTAINED INSTRUMENTS MAY CAUSE DONOR SITE INJURIES OR RESULT IN DAMAGE TO THE GRAFT. CUSTOMERS WERE REQUESTED TO CONTACT ZIMMER TO SCHEDULE MAINTENANCE FOR THE DEVICE IN ACCORDANCE WITH THE INSTRUCTIONS FOR USE. THE DEVICE WAS RETURNED TO THE MANUFACTURER FOR REPAIR AND EVALUATION. THE SERVICE RECORD INDICATES THAT THE DEVICE IS 14 YEARS OLD AND WAS LAST RETURNED TO THE MANUFACTURER FOR REPAIR ON 03/22/2011. PRIOR TO REPAIR, DAMAGE TO THE HEAD AND CONTROL BAR WERE NOTED AND THE UNIT WAS OUTSIDE CALIBRATION SPECIFICATIONS AT THE ZERO SETTING. INVESTIGATION OF THE UNIT REVEALED THAT THE MOTOR WAS TOO SLOW IN THE INITIAL REVIEW AND TOO FAST DURING THE REPAIR PROCESS; BOTH INSTANCES WERE OUTSIDE OF MOTOR SPECIFICATIONS. SLIGHT CORROSION WAS NOTED ON THE MOTOR DURING POST REPAIR TESTING. CORROSION ON THE MOTOR CASING COULD HAVE CONTRIBUTED TO THE CUSTOMER'S EVENT. THE CAUSE IS MOST LIKELY DUE TO THE USER NOT MAINTAINING THE DEVICE PER PREVENTIVE MAINTENANCE AND HANDLING ACCORDING TO THE INSTRUCTIONS FOR USE. THE ZIMMER ELECTRIC DERMATOME SHOULD BE RETURNED EVERY 12 MONTHS FOR INSPECTION AND PREVENTIVE MAINTENANCE. ANNUAL FACTORY CALIBRATION CHECKS ARE STRONGLY RECOMMENDED TO VERIFY CONTINUED ACCURACY. THE DEVICE WAS SERVICED AND RETURNED TO THE CUSTOMER.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE ZIMMER ELECTRIC DERMATOME HAD A PROBLEM CUTTING. DESPITE MULTIPLE FOLLOW UP ATTEMPTS WITH THE CUSTOMER, NO ADDITIONAL INFORMATION WAS ABLE TO BE OBTAINED REGARDING THE REPORTED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
84679 ZIMMER ELECTRIC DERMATOME HANDPIECE ZIMMER ELECTRIC DERMATOME HANDPIECE GFD ZIMMER SURGICAL NA NA

Patients

Seq Age Sex Outcome Treatment
1