FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3022892 · Received March 27, 2013

Report

Report Number
2531779-2013-03132
Event Type
Malfunction
Date Received
March 27, 2013
Report Date
March 5, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 (B)(4) DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2013 WITH THE FOLLOWING FINDINGS: DURING INVESTIGATION, THE BLACK BOX HISTORY WAS REVIEWED AND SHOWED THAT THE PUMP HAD REBOOTED. THE BLACK BOX SHOWED MULTIPLE INSTANCES OF TIME AND DATE RESETTING TO DEFAULT FOLLOWING A REBOOT. THERE WAS NO DAMAGE OBSERVED TO THE BATTERY COMPARTMENT; THE THREADS ON THE BATTERY CAP WERE OBSERVED TO BE STRIPPED AND THE CAP WAS UNABLE TO MAINTAIN AN ELECTRICAL CONNECTION WHEN TESTED; POWER LOSS AND REBOOTS WERE DUPLICATED. THE BATTERY CAP CONTACT HEIGHT AND WIDTH WAS FOUND TO BE WITHIN SPECIFICATIONS. DURING EVALUATION, A TEST CAP WAS USED AND THE PUMP POWERED ON NORMALLY WITH NO ALARMS. THE PUMP WAS EXERCISED FOR 24 HOURS WITH THE TEST CAP WITH NO FURTHER POWER ISSUES OCCURRING. UNRELATED TO THE COMPLAINT, THE INTERNAL CLOCK BATTERY ON THE PRINTED CIRCUIT BOARD WAS FOUND TO BE LEAKING.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (NO POWER) ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE, THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THE REPORTER STATED THAT THE BATTERY CAP WILL NOT SECURE PROPERLY AND THE YELLOW RING WAS SEEN. THE BATTERY CAP HAS NEVER BEEN REPLACED AND IS OVER 2 YEARS OLD. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
126962 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 16 YR