FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF 2¿ ANALYZER

MDR report key: 3022232 · Received March 26, 2013

Report

Report Number
1061932-2013-00503
Event Type
Malfunction
Date Received
March 26, 2013
Date of Event
February 25, 2013
Report Date
February 25, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K990352
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED AS THE CUSTOMER RESOLVED THE ISSUE THROUGH TROUBLESHOOTING VIA THE TELEPHONE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED APPROXIMATELY FEW DROPS OF DILUENT LEAKED OUTSIDE THE INSTRUMENT AT THE PROBE AND ON TOP OF SAMPLE TUBES INVOLVING THE COULTER ACT DIFF 2 ANALYZER. THE CUSTOMER WAS ADVISED TO USE PROPER PERSONAL PROTECTIVE EQUIPMENT (PPE) PRIOR TO TROUBLESHOOTING AND WAS WEARING PROTECTIVE GLOVES AND A LABORATORY COAT. BECKMAN COULTER CUSTOMER TECHNICAL SUPPORT GUIDED THE CUSTOMER TO REMOVE THE PROBE WIPE BLOCK AND CLEAN IT WITH BLEACH AND WATER. THE CUSTOMER REATTACHED THE PROBE WIPE BLOCK AFTER CLEANING AND RESOLVED THE ISSUE. NO FURTHER FLUID LEAKS WERE NOTED. THE CUSTOMER INDICATED SYSTEM STARTUP AND CONTROLS WERE WITHIN THE ACCEPTABLE RANGE AT THE TIME OF THE EVENT. PATIENT RESULTS WERE NOT IMPACTED. THERE WAS NO OPERATOR INJURY OR ADVERSE EFFECT ASSOCIATED WITH THIS EVENT. THE LABORATORY HAS AN EXPOSURE CONTROL PLAN IN PLACE. THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
123776 COULTER® ACT DIFF 2¿ ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1