FDA Adverse Event Malfunction Summary report: N

COULTER® LH 500 HEMATOLOGY ANALYZER

MDR report key: 3021465 · Received March 26, 2013

Report

Report Number
1061932-2013-00411
Event Type
Malfunction
Date Received
March 26, 2013
Date of Event
February 28, 2013
Report Date
February 28, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K032000
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE AND FOUND LATRON PRIMER VERY HIGH ON RETICS AND ALSO FOUND RED BLOOD CELLS (RBC) AND PLATELETS (PLT) BACKGROUNDS HIGH. FSE DISCOVERED THAT THE SECONDARY ASPIRATION PROBE WAS BENT FROM THE FRONT OF THE UNIT, WHICH CAUSED THE BLOOD SAMPLING VALVE (BSV) TO MISALIGN DURING PROBE WASH. THE MISALIGNMENT CAUSED IMPROPER ASPIRATION OF LATRON PRIMER AND IMPROPER DELIVERY OF RBC DILUENT DURING STARTUP THAT CAUSED THE HIGH LATRON PRIMER AND THE HIGH RBC AND PLT BACKGROUNDS. THE BENT PROBE ALSO CAUSED A MISALIGNMENT OF THE FRONT SECTION OF THE BSV DURING PROBE WASH, WHICH CAUSED A BACK PRESSURE IN THE PROBE RINSE LINE AND A LEAK OF THE PROBE AFTER PROBE WASH. FSE STRAIGHTENED THE BENT PROBE WHICH RESOLVED THE LEAK AND BROUGHT LATRON PRIMER, RBC AND PLT BACKGROUNDS BACK IN SPECIFICATIONS WITH NO ADDITIONAL FLOW CELL CLOG MESSAGES, BECAUSE ADEQUATE SAMPLE WAS ABLE TO REACH THE FLOW CELL FOR ANALYSIS. THE CAUSE OF THE LEAK IS ATTRIBUTED TO THE BENT SECONDARY ASPIRATION PROBE. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) TO REPORT THAT THE SECONDARY PROBE WASH TRUCK OF A COULTER LH 500 HEMATOLOGY ANALYZER WAS LEAKING. THE RETIC SCATTER WAS LOW ON LATRON AND CUSTOMER WAS GETTING CLOGGED FLOW CELL MESSAGES. THE VOLUME OF THE LEAK WAS NOT SPECIFIED. THE LEAK WAS CONTAINED WITHIN THE UNIT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF A LABCOAT, GLOVES AND GLASSES AT THE TIME OF THE EVENT. NO INJURY OR EXPOSURE WAS REPORTED. NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
123109 COULTER® LH 500 HEMATOLOGY ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER LH 500 NA

Patients

Seq Age Sex Outcome Treatment
1