FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3021461 · Received March 26, 2013

Report

Report Number
3004753838-2013-00072
Event Type
Malfunction
Date Received
March 26, 2013
Date of Event
February 25, 2013
Report Date
February 25, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013, TO REPORT THAT UPON REMOVAL OF SENSOR ON THE SAME DAY DUE TO DISCOMFORT, THE SENSOR WIRE WAS NOT VISIBLE ON THE UNDERSIDE OF SENSOR POD. THERE IS NO PORTION OF THE WIRE VISIBLE AT INSERTION SITE. PATIENT'S MOTHER DOES NOT BELIEVE THE WIRE IS UNDER THE PATIENT'S SKIN. AT THE TIME OF HER CALL TO TECHNICAL SUPPORT, PATIENT'S MOTHER REPORTED THAT PATIENT'S DISCOMFORT HAD SUBSIDED, AND PATIENT IS IN FINE CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
124477 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5045585

Patients

Seq Age Sex Outcome Treatment
1 9 YR Other