PUMP IN STYLE (ITEM # UNK)
Report
- Report Number
- 1419937-2013-00165
- Event Type
- Malfunction
- Date Received
- March 21, 2013
- Date of Event
- February 22, 2013
- Report Date
- February 22, 2013
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
CONTACT WAS NOT MADE WITH THE CUSTOMER TO OBTAIN ADD'L INFO REGARDING THE EVENT. SHOULD ADD'L INFO OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFO, A F/U REPORT WILL BE FILLED AT THAT TIME. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVAL/INVESTIGATION AT THIS TIME. THEREFORE, NO CONCLUSIONS CAN BE MADE AS TO THE CAUSE OF THE EVENT. THIS PRODUCT WAS RELEASED AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES FOR WHICH A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. COMPLAINTS AGAINST THIS PRODUCT ARE CURRENTLY BEING INVESTIGATED (B)(4) IN ORDER TO DETERMINE ROOT CAUSE AND WILL CONTINUE TO BE MONITORED.
CUSTOMER CALLED INTO CUSTOMER SERVICE AND STATED THE TRANSFORMER FOR HER PUMP IN STYLE BREAST PUMP WAS CRACKED IN HER HAND AND SHE CAN SEE INSIDE IT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 118812 | PUMP IN STYLE (ITEM # UNK) | NONE | HGX | 57XXX(UNK)/9207010 | REV M - 1212 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |