FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 3020455 · Received March 26, 2013

Report

Report Number
3008382007-2013-06193
Event Type
Malfunction
Date Received
March 26, 2013
Report Date
February 26, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 2 ¿ (07/24/2013).THE PATIENT¿S METER HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 3/11/2013 AND 7/18/2013, RESPECTIVELY, WITH THE FOLLOWING FINDINGS:THE METER PASSED ALL TESTING WITH NO FAULTS FOUND. THE REPORTED ISSUE COULD NOT BE REPRODUCED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.ADDITIONAL INFORMATION:THE PATIENT'S TEST STRIPS WERE RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 3/6/2013 AND 3/15/2013, RESPECTIVELY, WITH THE FOLLOWING FINDINGS:THE TEST STRIPS INVOLVED WITH THIS COMPLAINT FAILED TESTING. THE RETURNED TEST STRIPS, WHEN TESTED WITH CONTROL SOLUTION, GAVE RESULTS ABOVE THE CONTROL SOLUTION RANGE.

Additional Manufacturer Narrative · 1

(3/22/2013)-DEVICE EVALUATION: THE LAY USER/PATIENTS PRODUCT(S) HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON (B)(4) 2013 WITH THE FOLLOWING FINDINGS: THE TEST STRIPS INVOLVED WITH THIS COMPLAINT WERE FOUND HAVE RESULTS OUTSIDE THE ACCEPTABLE CONTROL RANGE. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

THE REPORTER CONTACTED LIFESCAN, ALLEGING INACCURATE RESULTS. THE PATIENT WAS NOT ABLE TO PROVIDE ANY NUMERIC VALUES FOR THE ALLEGED ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED INACCURACY ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
124239 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3379534

Patients

Seq Age Sex Outcome Treatment
1