FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 3015733 · Received March 21, 2013

Report

Report Number
3004209178-2013-04056
Event Type
Malfunction
Date Received
March 21, 2013
Report Date
March 4, 2013
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID 3998, LOT# V233248, IMPLANTED: (B)(6) 2011. PRODUCT TYPE: LEAD: PRODUCT ID 37752, SERIAL# (B)(6). PRODUCT TYPE: RECHARGER: PRODUCT ID 37743, SERIAL# (B)(4). PRODUCT TYPE: PROGRAMMER, PATIENT: PRODUCT ID 3708240, SERIAL# (B)(4), IMPLANTED: (B)(6) 2011. PRODUCT TYPE: EXTENSION: PRODUCT ID 3550-29, LOT# N277617, IMPLANTED: (B)(6) 2011. PRODUCT TYPE: ACCESSORY. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THE PATIENT COULD NOT ADJUST STIMULATION. A POWER-ON-RESET (POR) CONDITION AS REPORTED TO HAVE BEEN DISPLAYED ON THE PATIENT PROGRAMMER. NO DIAGNOSTIC IDENTIFIER FOR THE POR WAS PROVIDED. THE PATIENT USED THE RECHARGER AND "ACTIVE CHARGE" SCREEN WAS SEEN. THE IMPLANTABLE NEUROSTIMULATOR (INS) BATTERY WAS AT 3/4 FULL. THE PATIENT HAD CHARGED SUCCESSFULLY 3 DAYS PRIOR TO CALL. THE POR WAS THEN CLEARED USING THE PATIENT PROGRAMMER, BUT THEN IT APPEARED AGAIN. AFTER PUTTING NEW BATTERIES INTO THE PROGRAMMER, THE REPORTER WAS INSTRUCTED TO CLEAR THE POR AGAIN, BUT A "POOR COMMUNICATION" SCREEN APPEARED. ADDITIONAL INFORMATION HAS BEEN REQUESTED, BUT WAS NOT AVAILABLE AS OF THE DATE OF THIS REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
118830 RESTORE ULTRA STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37712

Patients

Seq Age Sex Outcome Treatment
1