FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK D-TRONPLUS

MDR report key: 3013362 · Received March 20, 2013

Report

Report Number
2183996-2013-00460
Event Type
Malfunction
Date Received
March 20, 2013
Date of Event
March 12, 2013
Report Date
September 26, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION: THE COMPLAINT CAN BE VERIFIED, AS A RESULT, SOME SEGMENTS OF THE DISPLAY ARE NOT INDICATED. MECHANICAL STRESS AND AN INSUFFICIENT GLUING PROCESS BY THE MANUFACTURER CAUSED THE SEPARATION OF THE DISPLAY GLASS. THE PUMP WILL BE STORED IN IU.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THE DISPLAY OF THE INFUSION DEVICE HAS SOME PIXELS MISSING. PATIENT STATED YOU CAN MAKE A MISINTERPRETATION FROM THE BOLUS OR BASAL AMOUNT. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
116140 ACCU-CHEK D-TRONPLUS INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006842 NA

Patients

Seq Age Sex Outcome Treatment
1 028 YR