FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK D-TRON PLUS

MDR report key: 3012795 · Received March 20, 2013

Report

Report Number
2183996-2013-00454
Event Type
Malfunction
Date Received
March 20, 2013
Date of Event
March 4, 2013
Report Date
May 13, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CAN BE VERIFIED. RESULT THE CHECK AND MENU BUTTON DO NOT ALWAYS RESPOND. THE SNAPDOME OF THE BUTTONS ARE WITHOUT TENSION. THERE ARE NO MECHANICAL INFLUENCES VISIBLE ON THE PUMP HOSING OR BUTTON SURFACE.

Description of Event or Problem · 1

PATIENT REPORTED THE MENU AND CHECK BUTTONS ON THE INFUSION DEVICE DO NOT FUNCTION. HIS BLOOD GLUCOSE ELEVATED TO 185 MG/DL, AND HE DID NOT REQUIRE TREATMENT FROM A HEALTHCARE REPRESENTATIVE OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
115312 ACCU-CHEK D-TRON PLUS INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006842 NA

Patients

Seq Age Sex Outcome Treatment
1 071 YR