FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK D-TRONPLUS

MDR report key: 3012056 · Received March 20, 2013

Report

Report Number
2183996-2013-00432
Event Type
Malfunction
Date Received
March 20, 2013
Date of Event
March 1, 2013
Report Date
April 30, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CANNOT BE VERIFIED. RESULT THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED. THE DELIVERY ACCURACY AND THE OCCLUSION LIMITS WERE TESTED WITHIN THE PUMP DRIVE TEST ON THE DIAGNOSIS TEST AND MEETS THE SPECIFICATION. ALL ALARM FUNCTIONS WERE TESTED SUCCESSFUL AND NO MALFUNCTION COULD BE OBSERVED DURING THE IU INVESTIGATION. HISTORY LIST: THE CUSTOMER GAVE LESS BOLUSES VIA THE PUMP AT THE (B)(6) 2013. AT THIS DAY THE PUMP ONLY DELIVERED THE BASAL RATE AND ONE BOLUS OF 9.0 IU. ON (B)(6) 2013, 11:59 THE CUSTOMER STOPPED USING THE PUMP. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

ON (B)(6) 2013, IT WAS REPORTED THAT THE PATIENT'S BLOOD GLUCOSE LEVEL WENT FROM 186 TO 260 MG/DL. THE PATIENT CHANGED THE INFUSION DEVICE'S ACCESSORIES, BUT HIS BLOOD GLUCOSE LEVEL REMAINED ELEVATED. THE PATIENT SWITCHED TO HIS BACKUP DEVICE AND HIS BLOOD GLUCOSE LEVELS RETURNED TO NORMAL. HE THINKS HIS PRIMARY DEVICE DELIVERS TOO LOW AN AMOUNT OF INSULIN. THE PATIENT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. INFUSION DEVICE WAS REQUESTED TO BE RETURNED FOR PRODUCT EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
115394 ACCU-CHEK D-TRONPLUS INSULIN INFUSION DEVICE LZG ROCHE DIABETES CARE AG 00700006842 NA

Patients

Seq Age Sex Outcome Treatment
1 076 YR