FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 3011741 · Received March 19, 2013

Report

Report Number
2122870-2013-00316
Event Type
Malfunction
Date Received
March 19, 2013
Date of Event
February 15, 2013
Report Date
February 19, 2013
Manufacturer
BECKMAN COULTER
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED QC ISSUES DURING THE TIME THE EVENTS OCCURRED (BETWEEN (B)(4) 2013). BEC REVIEW OF THE CUSTOMER'S QC DATA INDICATES QC LEVEL 1 WAS OUTSIDE THE LABORATORY'S ESTABLISHED LIMITS ON (B)(4) 2013. THE CUSTOMER REPEATED QC ON (B)(4) 2013 TO OBTAIN AN ACCEPTABLE VALUE, BUT DID NOT REPEAT QC ON (B)(4) 2013, DESPITE QC LEVEL 1 BEING GREATER THAN 2.6 SD (STANDARD DEVIATION). QC FAILURES WERE ALSO OBSERVED IN THE DAYS PRIOR TO THE EVENT; THE CUSTOMER REPEATED QC ON THOSE DATES TO OBTAIN AN ACCEPTABLE VALUE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND FOUND EXCESSIVE AIR PRESENT IN THE WASH BUFFER DISPENSE LINES. FSE CLEANED THE WASH VALVE WHICH RESOLVED THE PROBLEM. THE LIKELY CAUSE FOR THIS EVENT MAY BE ATTRIBUTED TO THE FAILURE OF THE WASH VALVE ALLOWING AIR TO ENTER THE DISPENSE PROBE LINES. IN ADDITION, OPERATOR ERROR IN NOT APPROPRIATELY MONITORING ACCUTNI QC MAY HAVE CONTRIBUTED TO THE EVENT. MDR #2122870-2013-00314 DOCUMENTS THE RESULTS FOR PATIENT 2 OF 3 INVOLVED IN THIS EVENT. MDR #2122870-2013-00315 DOCUMENTS THE RESULTS FOR PATIENT 3 OF 3 INVOLVED IN THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) TO REPORT ERRONEOUS TROPONIN I (ACCUTNI) AND CKMB RESULTS FOR 3 PATIENTS GENERATED BY AN ACCESS 2 IMMUNOASSAY SYSTEM. THE CUSTOMER REPORTED ERRONEOUS ACCUTNI RESULTS FOR ALL 3 PATIENTS AND ERRONEOUS ACCUTNI AND CKMB RESULTS FOR PATIENT 3. THIS REPORT DOCUMENTS THE RESULTS FOR PATIENT 1 OF 3. SEPARATE REPORTS HAVE BEEN SUBMITTED TO DOCUMENT THE RESULTS FOR THE OTHER 2 PATIENTS INVOLVED IN THIS EVENT. THE CUSTOMER DECLINED TO PROVIDE RESULT DATA FOR PATIENT 1 EXCEPT THAT THE ORIGINAL RESULT WAS "POSITIVE" AND THE REPEAT RESULT WAS "NEGATIVE." THE CUSTOMER DID NOT BELIEVE THERE WAS ANY CHANGE TO OR IMPACT TO PATIENT TREATMENT DUE TO THE ERRONEOUS RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
114221 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER ACCESS 2 NA

Patients

Seq Age Sex Outcome Treatment
1