FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT

MDR report key: 3010166 · Received March 19, 2013

Report

Report Number
2183996-2013-00393
Event Type
Malfunction
Date Received
March 19, 2013
Date of Event
March 3, 2013
Report Date
September 10, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. E8 ERRORS WERE FOUND IN THE HISTORY. THE SOFT COMPONENTS OF THE HOUSING ARE WORN DOWN HEAVILY AND RESTRICTED HANDLING OF THE PUMP IS A POSSIBLE IMPLICATION. THEREFORE, MOISTURE ENTERED THE INSULIN PUMP AND DESTROYED THE FUNCTIONALITY OF THE BUTTONS AND THE PUMP ELECTRONICS. THE UP BUTTON IS PERMANENTLY ACTIVE DUE TO EXTERNAL MECHANICAL DAMAGE. AS A RESULT OF THE DEFECTIVE BUTTON, THE PUMP CORRECTLY TRIGGERED AN UNCLEARABLE E8 ERROR MESSAGE.

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE DISPLAYED UNSOLVABLE E8 POWER INTERRUPT ERRORS, AND THE PROTECTIVE RUBBER ON THE UP BUTTON HAS COMPLETELY WORN OFF. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND THE PATIENT DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
114612 ACCU-CHEK ® SPIRIT INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006862 NA

Patients

Seq Age Sex Outcome Treatment
1