FDA Adverse Event Malfunction Summary report: N

PAIN MANAGEMENT GENERATOR

MDR report key: 3007381 · Received March 15, 2013

Report

Report Number
1033422-2013-00013
Event Type
Malfunction
Date Received
March 15, 2013
Report Date
February 14, 2013
Manufacturer
KIMBERLY-CLARK HEALTH CARE
Product Code
GXI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE REVIEW OF THE DEVICE HISTORY RECORD IS PENDING. IF ANY ADDITIONAL RELEVANT INFORMATION IS IDENTIFIED FOLLOWING COMPLETION OF THE DHR REVIEW, THE ADDITIONAL RELEVANT INFORMATION WILL BE SUBMITTED IN A SUPPLEMENTAL REPORT. THE DEVICE WAS NOT RETURNED TO KIMBERLY-CLARK FOR ANALYSIS, THEREFORE WE ARE UNABLE TO DETERMINE A ROOT CAUSE FOR THIS REPORTED EVENT. INFORMATION FROM THIS INCIDENT WILL BE INCLUDED IN OUR PRODUCT COMPLAINT AND MDR TREND REPORTING SYSTEMS. ONGOING ANALYSIS OF TREND INFORMATION IS USED TO IDENTIFY THE NEED FOR ADDITIONAL INVESTIGATIONS. DEVICE NOT RETURNED TO KIMBERLY-CLARK BY CUSTOMER.

Description of Event or Problem · 1

KIMBERLY-CLARK RECEIVED A REPORT STATING, "WHEN THE PMG WAS TURNED ON THE TEMPERATURE WENT UP WAY TOO HIGH AND THE PATIENT WAS IN EXTREME PAIN, THE PMG WAS SHUTOFF MANUALLY. THE TEMPERATURE IN THE ADJUSTABLE SETTINGS WAS SET AT 85 DEGREES. THE RAMP UP WAS NORMAL BUT THE TEMPERATURE CONTINUED TO GO UP BEYOND 95 DEGREES AND THE PMG DID NOT SHUT OFF. THE HEAT WAS SO UNBEARABLE FOR THE PATIENT THAT THE PMG HAD TO BE TURNED OFF MANUALLY. THE PHYSICIAN READJUSTED THE NEEDLE THREE TIMES AND ATTEMPTED THE PROCEDURE ONCE MORE, EACH TIME THE SAME PROBLEM OCCURRED. EACH TIME THE TEMPERATURE WAS OVERSHOOTING BY 10 DEGREES. ON THE FOURTH NEEDLE READJUSTMENT, THE PMG WAS ABLE TO COMPLETE THE PROCEDURE WITHOUT OVERSHOOTING THE TEMPERATURE. THE PHYSICIAN NOTED THAT THERE WAS QUITE A BIT OF SCAR TISSUE (PATIENT HAD PREVIOUS SURGERY) BUT HE DID NOT NOTICE AN IMPEDANCE READING". KIMBERLY-CLARK HAS NO INDEPENDENT KNOWLEDGE OF THE EVENT REPORTED BUT IS RELAYING THE INFORMATION THAT WAS PROVIDED BY THE USER FACILITY WHERE THE INCIDENT OCCURRED. THIS PRODUCT INCIDENT IS DOCUMENTED IN THE KIMBERLY-CLARK COMPLAINT DATABASE AND IDENTIFIED AS RECORD (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
108840 PAIN MANAGEMENT GENERATOR RADIO FREQUENCY GENERATOR GXI KIMBERLY-CLARK HEALTH CARE

Patients

Seq Age Sex Outcome Treatment
1 56 YR