FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 3003221 · Received March 14, 2013

Report

Report Number
3008382007-2013-04982
Event Type
Malfunction
Date Received
March 14, 2013
Report Date
February 16, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Removal / Correction Number
2012-012-01
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED LIFESCAN (LFS) IN (B)(4), ALLEGING THE METER WAS REVERTING TO THE SET UP MODE. THERE WAS NO INDICATION THAT THE LFS PRODUCT CAUSED OR CONTRIBUTED TO A ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING DONE BY THE CUSTOMER CARE ADVOCATE (CCA).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
107272 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 68 YR