FDA Adverse Event
Malfunction
Summary report: N
DATA MANAGEMENT HARDWARE
MDR report key: 3002788
·
Received March 13, 2013
Report
- Report Number
- 3008382007-2013-04816
- Event Type
- Malfunction
- Date Received
- March 13, 2013
- Report Date
- February 11, 2013
- Manufacturer
- LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- PATIENT
Narratives
Description of Event or Problem · 1
ON (B)(6) 2013 THE REPORTER CONTACTED LIFESCAN (LFS) IN THE USA ALLEGING THE VERIO CHARGER WOULD NOT GO INTO THE METER. THERE WAS NO INDICATION THAT THE LFS PRODUCT CAUSED OR CONTRIBUTED TO A ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING DONE BY THE CUSTOMER CARE ADVOCATE (CCA).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 105004 | DATA MANAGEMENT HARDWARE | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |