FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE

MDR report key: 3001956 · Received March 11, 2013

Report

Report Number
1419937-2013-00141
Event Type
Malfunction
Date Received
March 11, 2013
Date of Event
February 12, 2013
Report Date
February 12, 2013
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER SUPPLY WAS SENT TO THE CUSTOMER. ATTEMPTS TO GET THE PRODUCT BACK WERE UNSUCCESSFUL. AS OF THIS DATE, THE PRODUCT HAS NOT BEEN RECEIVED. IN FOLLOW UP WITH THE CUSTOMER SHE STATED THAT SHE HEARD POP AND LOOK DOWN AND SHE SAW SPARK, WHICH IS SAFETY RISK. AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ON-GOING. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFORMATION, A FOLLOW UP REPORT WILL BE FILED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE WIRES ON HER ADAPTOR ARE EXPOSED AND SHE SAW A SPARK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
101730 PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE HGX MEDELA, INC. 57063/9207010 16F

Patients

Seq Age Sex Outcome Treatment
1