FDA Adverse Event Injury Summary report: N

ONE TOUCH LANCING DEVICE

MDR report key: 3000932 · Received March 13, 2013

Report

Report Number
3008382007-2013-04806
Event Type
Injury
Date Received
March 13, 2013
Date of Event
February 15, 2013
Report Date
February 18, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, A REPORTER FOR THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING AN ISSUE WITH THE DEPTH ADJUSTOR ON THE PATIENT'S ONETOUCH LANCING DEVICE. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE ALLEGED ISSUE BEGAN ON (B)(6) 2013. THE PATIENT MANAGES HER DIABETES WITH ORAL MEDICATIONS (TYPE/ AMOUNT NOT SPECIFIED). IT IS NOT KNOWN IF THE PATIENT MADE CHANGES TO HER USUAL DOSE OF MEDICATIONS; HOWEVER, ON (B)(6) 2013, THE PATIENT REPORTEDLY TOOK LESS FOOD AND/ OR DRINK. THAT SAME DAY, THE REPORTER CLAIMS THE PATIENT HAD SYMPTOMS OF THIRSTY, WEAKNESS AND WAS TAKING NAPS. THE REPORTER DENIED THE PATIENT RECEIVED MEDICAL TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THE CORRECT LANCETS WERE BEING USED AND THERE WAS NO INDICATION OF MISUSE. A REPLACEMENT LANCING DEVICE WAS SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTER CLAIMS THE PATIENT DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER NOT BEING ABLE TO TEST DUE TO THE LANCING DEVICE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
105405 ONE TOUCH LANCING DEVICE GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 77 YR Life Threatening