FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 3000808 · Received March 12, 2013

Report

Report Number
2122870-2013-00285
Event Type
Malfunction
Date Received
March 12, 2013
Date of Event
February 12, 2013
Report Date
February 12, 2013
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) PERFORMED A DILUTED HUMAN CHORIONIC GONADOTROPHIN (DIL-HCG) PRECISION STUDY WITH A PERCENT COEFFICIENT OF VARIATION OF (%CV) OF 11.4%. THE FSE NOTED THE CUSTOMER REPLACED THE TRANSDUCER AND ULTRASONICS BOARD BUT DID NOT IMPROVE PERFORMANCE. THE FSE THEN REPLACED THE PRECISION PUMP AND PERFORMED A SECOND DIL-HCG PRECISION STUDY WITH A %CV OF 1.9%. THE FSE PROACTIVELY REPLACED THE INSTRUMENT WASH TOWER AND THE EXHAUST FAN AFTER OBSERVING SOME VISIBLE AND AUDIBLE ISSUES. SYSTEM CHECKS AND HIGH SENSITIVITY SYSTEM CHECKS WERE PASSED WITHIN SPECIFICATIONS PRIOR TO SERVICE. SERVICE ACTIVITY PERFORMED WAS VERIFIED TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURES. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED SPECIFICATIONS. WASH TOWER. ALL RELATED MEDWATCH REPORTS ASSOCIATED WITH THIS INCIDENT: 2122870-2013-00284, 2122870-2013-00285, 2122870-2013-00286.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ERRATIC AND IMPRECISE DILUTED BETA HUMAN CHORIONIC GONADOTROPHIN (BHCG) RESULTS FOR THREE PATIENTS, ON SEPARATE DAYS, INVOLVING THE ACCESS 2 IMMUNOASSAY SYSTEM. SUBSEQUENT ANALYSES OF THE PATIENT'S SAMPLES, ON AN ALTERNATE ACCESS 2 SYSTEM, RECOVERED REPRODUCIBLE RESULTS THAT CORRELATED WITH THE PATIENT'S CLINICAL STATUS. THE ERRATIC RESULTS WERE NOT RELEASED OUT OF THE LABORATORY. THERE WAS NO PATIENT IMPACT ASSOCIATED WITH THIS EVENT. PATIENT SAMPLES WERE COLLECTED BY THE EMERGENCY DEPARTMENT (ED) STAFF IN 13X100 ML SERUM SEPARATION TUBES (SST) AND CENTRIFUGED AT 5,000 RPM (ROTATIONS PER MINUTE) FOR TEN MINUTES. THE CUSTOMER ALLOWS SAMPLES TO CLOT BETWEEN FIVE TO TEN MINUTES PRIOR TO CENTRIFUGATION. QUALITY CONTROL (QC) AND SYSTEM CHECK WERE WITHIN SPECIFICATIONS AT THE TIME OF THE EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT. THIS IS REPORT TWO OF THREE REFERENCING THE EVENT DATE NOTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
103213 ACCESS® 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 17 YR