FDA Adverse Event Other Summary report: N

BETTER WATER, INC.

MDR report key: 300046 · Received October 3, 2000

Report

Report Number
1055109-2000-00001
Event Type
Other
Date Received
October 3, 2000
Date of Event
September 29, 2000
Report Date
October 3, 2000
Manufacturer
BETTER WATER, INC.
Product Code
FIP
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CITY BOOSTER PUMP SYSTEM DID NOT TURN OFF DUE TO A STUCK SWITCH. EXCESS PRESSURE WAS RELIEVED TO INLET SIDE OF PUMP AS DESIGNED. SINCE THE SAME MOTOR WAS RECIRCULATED, IT BEGAN TO HEAT UP. STAFF FAILED TO NOTICE THIS. "PT" NOTICED A WATER LEAK AT A CHECK VALVE, AND INSTEAD OF PROPERLY TURNING OFF THE PUMP BY THE MARKED SWITCH, CLOSED A VALVE HANDLE, CAUSING AN INSTANT INCREASE IN PRESSURE, AND THE VALVE BECAME DISCONNECTED FROM THE PUMP AND SPRAYED THE HOT WATER ON "PT"'S LEG, ALLEGEDLY CAUSING BURNS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BETTER WATER, INC. WATER TREATMENT SYSTEM (COMPONENT) FIP BETTER WATER, INC. 7.0 GPM WATER SYSTEM NA

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN Other