FDA Adverse Event Malfunction Summary report: N

VITROS 250 CHEMISTRY SYSTEM

MDR report key: 3000084 · Received March 12, 2013

Report

Report Number
1319681-2013-00062
Event Type
Malfunction
Date Received
March 12, 2013
Date of Event
December 31, 2012
Report Date
March 12, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT MULTIPLE, NONREPRODUCIBLE VITROS AMON QUALITY CONTROL RESULTS WERE OBTAINED ON A VITROS 250 CHEMISTRY SYSTEM. AN OCD FIELD ENGINEER PERFORMED SERVICE ACTIONS TO RETURN THE VITROS 250 INSTRUMENT TO ACCEPTABLE PERFORMANCE. THE ROOT CAUSE OF THIS EVENT IS MOST LIKELY INSTRUMENT RELATED. THERE WAS NO EVIDENCE THAT A REAGENT ISSUE CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED MULTIPLE, NONREPRODUCIBLE VITROS AMON QUALITY CONTROL RESULTS ON A VITROS 250 CHEMISTRY SYSTEM. THE FOLLOWING RESULTS WERE OBTAINED FOR VITROS AMON USING VITROS LPV: QC LOT B1408 = 135, 154, 153, 144, 147, 148, 150, 154, 139, 152, 152, 151 VS. AN EXPECTED RESULT = 195.5 MMOL/L; BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. NO VITROS AMON PATIENT RESULTS WERE QUESTIONED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
102859 VITROS 250 CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1