Description of Event or Problem · 1
I RECENTLY PURCHASED A PROSONIC CLEANSING AND EXFOLIATING SYSTEM FROM (B)(6) ON (B)(6) 2012. I HAVE USED THE PRODUCT APPROX 4-5/WEEKS. ON (B)(6) 2013, I WAS APPROX 15 SECONDS INTO THE SCRUBBING PROCESS. I WAS HOLDING THE EXFOLIATOR WITH MY LEFT HAND AND WAS SCRUBBING MY LEFT CHEEK BONE AND BAM. THE PRODUCT EXPLODED IN MY HAND. I IMMEDIATELY DROPPED THE PRODUCT AND HAD AN INTENSE RINGING IN MY LEFT EAR THAT LAST FOR APPROX 30 MINUTES. I AM CONTINUING TO HAVE INNER EAR PAIN. UPON INSPECTING THE PRODUCT AT A LATER TIME, I BELIEVE THAT SOMETHING BLEW-UP ON THE INSIDE AND FORCED AN EXPLOSION THAT RUPTURED THE RUBBER EXTERIOR BUTTONS TO CAUSE THE LOUD EXPLOSION. I HAVE RESEARCHED THIS ON-LINE AND HAVE NOTICED SIMILAR COMPLAINTS. I HAVE USED THIS PRODUCT AS INSTRUCTED AND DID NOT HAVE IT FOR A LENGTHY PERIOD OF TIME. I BELIEVE THIS PRODUCT TO HAVE A PATTERN OF THESE EXPLOSIONS. DATES OF USE: (B)(6) 2012 - (B)(6) 2013.