FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2994105 · Received March 8, 2013

Report

Report Number
1826988-2013-00073
Event Type
Malfunction
Date Received
March 8, 2013
Date of Event
February 18, 2013
Report Date
February 19, 2013
Manufacturer
BAYER HEALTHCARE LLC
Product Code
JJX
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED HIGH OUT OF RANGE CONTROL RESULTS OF 346MG/DL AND 260MG/DL ON THE CONTOUR METER. THE METER DID NOT AUTOMATICALLY MARK THEM AS A CONTROL TESTS, WHICH WILL BE DISPLAYED AS BLOOD RESULTS WHEN ACCESSING THE METER'S MEMORY. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS SATISFIED WITH THE TROUBLESHOOTING DURING THE CALL. PRODUCT WILL NOT BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
99008 CONTOUR QUALITY CONTROL MATERIAL JJX BAYER HEALTHCARE LLC 7109B 2343

Patients

Seq Age Sex Outcome Treatment
1