FDA Adverse Event
Malfunction
Summary report: N
CONTOUR
MDR report key: 2994105
·
Received March 8, 2013
Report
- Report Number
- 1826988-2013-00073
- Event Type
- Malfunction
- Date Received
- March 8, 2013
- Date of Event
- February 18, 2013
- Report Date
- February 19, 2013
- Manufacturer
- BAYER HEALTHCARE LLC
- Product Code
- JJX
- PMA / PMN Number
- K062058
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SC, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER RECEIVED HIGH OUT OF RANGE CONTROL RESULTS OF 346MG/DL AND 260MG/DL ON THE CONTOUR METER. THE METER DID NOT AUTOMATICALLY MARK THEM AS A CONTROL TESTS, WHICH WILL BE DISPLAYED AS BLOOD RESULTS WHEN ACCESSING THE METER'S MEMORY. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS SATISFIED WITH THE TROUBLESHOOTING DURING THE CALL. PRODUCT WILL NOT BE RETURNED FOR EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 99008 | CONTOUR | QUALITY CONTROL MATERIAL | JJX | BAYER HEALTHCARE LLC | 7109B | 2343 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |