FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 2993614 · Received March 7, 2013

Report

Report Number
3004209178-2013-91640
Event Type
Malfunction
Date Received
March 7, 2013
Date of Event
March 4, 2013
Report Date
March 4, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH NO BUTTON RESPONSE DUE TO UNLOCKED KEYPAD CONNECTOR. NO FROZEN SCREEN NOTED. UNABLE TO VERIFY FOR MAX FILL LIMIT ALARM, TEXT FLASHING OR ANY OTHER ALARM DUE TO NO BUTTON RESPONSE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP HAD A FROZEN DISPLAY ON A MAX FILL LIMIT ALARM. IT WAS STATED THAT THE CUSTOMER WAS UNABLE TO CLEAR THE ALARM AND THE BUTTONS WERE NOT RESPONDING. THE BATTERY WAS REMOVED AND A NEW BATTERY WAS INSERTED, BUT THE ALARM CONTINUED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
98257 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-554WWS

Patients

Seq Age Sex Outcome Treatment
1