FDA Adverse Event Malfunction Summary report: N

COULTER® AC *T DIFF 2 ANALYZER

MDR report key: 2993589 · Received March 7, 2013

Report

Report Number
1061932-2013-00310
Event Type
Malfunction
Date Received
March 7, 2013
Date of Event
February 12, 2013
Report Date
February 12, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K990352
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE INVESTIGATED THE EVENT AND CONFIRMED A DILUENT LEAK FROM THE PROBE RINSE BLOCK. THE FSE INDICATED THAT SOLENOID VALVE # 10 WAS NOT SWITCHING. THE SOLENOID WAS REPLACED, RESOLVING THE LEAK. THE FSE REVIEWED QC DATA AND DISCOVERED HIGH, OUT OF RANGE QC VALUES FOR RED BLOOD COUNT (RBC). THE FSE INDICATED THAT THIS WAS ALSO CAUSED BY THE SOLENOID VALE #10 NOT SWITCHING PROPERLY. THE FSE ALSO INVESTIGATED THE HIGH PLATELET BACKGROUND RESULTS GENERATED ON STARTUP. PER THE FSE, THE REAGENT PACK MAY HAVE BEEN FROZEN DURING THE SHIPPING. THE REAGENT PACK WAS MIXED AND THEN THE STARTUP WAS REPEATED AND PASSED SUCCESSFULLY. FAILURE MODE OF THE LEAK WAS RELATED TO THE SOLENOID #10 NOT SWITCHING PROPERLY. THE PLATELET BACKGROUND FAILED AS A RESULT OF THE REAGENT PACK BEING FROZEN DURING THE SHIPPING. HOWEVER, THE PLATELET FAILURES IN THIS EVENT WERE NOT RELATED TO THE LEAK. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, (BEC) TO REPORT GETTING HIGH PLATELET BACKGROUND RESULTS ON STARTUP AND THEY ALSO REPORTED A LEAK OF FLUID COMING FROM UNDER THE COULTER ACT DIFF 2 ANALYZER. THE VOLUME WAS REPORTED AS ABOUT 30 ML AND THE LEAK WAS NOT CONTAINED WITHIN THE INSTRUMENT. THE MATERIAL SAFETY DATA SHEET MSDS WAS NOT REVIEWED. THERE IS AN EXPOSURE CONTROL PLAN AT THE FACILITY. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE), CONSISTING OF GLOVES AND A LABORATORY COAT. NO ONE WAS SPLASHED, SPRAYED OR INJURED. THERE WAS NO CONTACT TO OPEN OR BROKEN SKIN OR MUCOUS MEMBRANES. NO ONE SOUGHT MEDICAL ATTENTION. NO ERRONEOUS RESULTS WERE GENERATED IN CONNECTION TO THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
98253 COULTER® AC *T DIFF 2 ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA

Patients

Seq Age Sex Outcome Treatment
1